Porsche Experience Los Angeles

Health & Safety Guidelines

Nothing is more important to us than your well-being, which is why we take our responsibility seriously. Please do not hesitate to contact our team with your questions at PECLAinfo@porsche.us or 888.204.7474.

What to expect

Enhanced facility and vehicle sanitation

  • Customers will check into their drive experience using a digital kiosk to minimize interaction with the Customer Experience team. This kiosk will be sanitized after each customer interaction.

  • All areas of the building routinely undergo enhanced cleaning and sanitation, with an emphasis on high touch surfaces. A comprehensive cleaning schedule has been developed and log is maintained to ensure consistent and timely sanitation.

  • Hand sanitizing stations and sanitizing wipes are readily available throughout the facility.

  • After each customer use, vehicle interior and exterior is cleaned and sanitized with an EPA registered broad-spectrum disinfectant that kills the COVID-19 virus as well as other bacteria.

  • Employees responsible for transporting and cleaning vehicles are equipped with proper personal protection at all times to preserve sanitary conditions.

  • WHAT TO EXPECT

    Changes to the drive experience

    • Customers will check into their drive experience using a digital kiosk to minimize interaction with the Customer Experience Team. This kiosk will be sanitized after each customer interaction.
    • We are conducting all drive experiences in a “lead-follow” format. Each participant will drive alone in his or her vehicle, following a Porsche Drive Coach in a separate vehicle ahead. Driving participants will receive instruction from their coach via radio.
    • One coach may instruct up to two individuals, (while each remain in their own vehicles).
    • No additional passengers are allowed in the vehicle during the drive experience.

      Demonstration Laps have returned with special modifications to ensure your safety.

    • Every vehicle is disinfected between each driving experience using an EPA-certified disinfectant known to kill coronavirus.

    What to expect

    Your wellbeing is our first priority

    We’re being really careful, for all the right reasons. To keep everyone safe and well, we’re going to ask you to observe and adhere to the following simple, sensible steps:

    Please stay home if you’re not feeling well.
    If you’re experiencing flu-like symptoms or have had contact with any possible source of the virus, please reschedule your visit. This is really important. 

    Please wear a mask.

    All guests are required to wear a mask while indoors, even if vaccinated, per the updated The Los Angeles County Health Officer Order as of Saturday, July 17 at 11:59 p.m.  


    Use common sense.
    Wash your hands regularly and thoroughly with soap and water and use the hand-sanitizing stations that have been placed throughout the building as often as you wish. Avoid touching your face or hands. Finally, and as usual, please be careful, be patient and be kind. Enjoy your time at the Porsche Experience Center.

    WHAT TO EXPECT

    Retail Store, Speedster Café & Restaurant 917

    Additionally, we've made changes to our facility to operate safely and adhere to guidelines established by Los Angeles County and the state of California.

    Facility Changes:
    • Restaurant 917 is open from 11:30 a.m. to 2:00 p.m. Tuesday through Saturday, plus the third Sunday of the month.
    • Speedster Cafe is open from 8:30 a.m. to 4:30 p.m. Tuesday through Saturday offering grab-and-go options and limited indoor seating.
    • The Retail Store is open, adhering to social distancing guidelines.