FAQs

Frequently Asked Questions

In case you have any questions about the Porsche Driving Experience events, please have a look at our FAQ's.

If you have any unanswered questions, please do not hesitate to contact us by telephone or by Email.

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General Questions
1. What are the hours of operations for the PEC-Atlanta?

Please note, reservations are REQUIRED for entry to the Porsche Experience Center.  To make a reservation, call 888-204-7474 or visit PorscheDriving.com.

 

Driving Operations:

Sunday & Monday: Closed

Tuesday - Saturday: 9:00 AM - 6:00 PM

 

Office/Phone Hours:

Monday - Friday: 9:00 AM - 6:00 PM

Saturday & Sunday: Closed (please leave a voicemail)

 

356 hours of operation:

Sunday & Monday: Closed

Tuesday: Lunch: 11:30 AM - 2:00 PM, Dinner: Closed

Wednesday: Lunch: 11:30 AM - 2:00 PM, Dinner: Closed

Thursday: Lunch: 11:30 AM - 2:00 PM, Dinner: 5:30 PM - 8:00 PM

Friday: Lunch: 11:30 AM - 2:00 PM, Dinner: 5:30 PM - 8:00 PM

Saturday: Lunch: 11:30 AM - 2:00 PM, Dinner: 5:30 PM - 8:00 PM

 

2. Do you need a reservation to attend?

Yes.  Reservations are REQUIRED to enter the property. 

We have a gated security entrance, and all guests must have a reservation or appointment to be allowed entry.  While we will try to accommodate requests at the door, they cannot always be guaranteed.

Visit www.PorscheDriving or call 888-204-7474 to make a reservation.

3. How can I make reservations at the Porsche Experience Center Atlanta?

You can make a reservation online or by contacting our Customer Experience Team at 888-204-7474.

4. Can I bring a guest?

Participants are welcome to bring non-driving guests at no additional charge. All guests must be pre-registered.

If you have booked a Driving Experience and look to share it with your guest, your guest must be 21 years of age and have a valid, current driver’s license. 

Please be aware that children under the age of 16 must be supervised at all times during your visit to the Porsche Experience Center.

You can register your guest by calling the Porsche Experience Center Customer Experience Team at 888-204-7474.

 

 

 

5. Is there an age requirement for the Driving Experiences?

90 minute Porsche Driving Experience

Participants must be at least 21-years old and possess a current, valid driver's license to participate.

 

Driving Simulators

There is not an age limit, however there is a minimum height requirement of 5:0" (152.4cm)

 

Demonstration Laps

Participants must meet the age, height, and weight requirements to ride in the front seat of a vehicle without a booster seat in the state of GA.

6. Where is the Porsche Experience Center located?

The PEC Atlanta is located next to the Hartsfield-Jackson Atlanta International Airport, right off of I-75 (exit 239) in Atlanta, GA.

 

Porsche Experience Center

One Porsche Drive

Atlanta, GA 30354

7. Which airport is most convenient to the Porsche Experience Center Atlanta?

The Hartsfield Jackson Atlanta International Airport (ATL) is only 8 minutes from the Porsche Experience Center in Atlanta.

8. What is your cancellation policy?

Each participant is allowed one complimentary reschedule up to seven days prior to the customer’s experience date. There will be a penalty fee of $100 for each additional reschedule.

Experiences may be cancelled up to three weeks prior to the customer’s experience date.

Experiences cancelled within three weeks of the experience date will result in a $100 cancellation fee.

All experiences cancelled within the two weeks prior to the scheduled date will result in forfeiting half the cost of the experience.

Cancellations made within seven days of the scheduled experience will result in a full forfeiture of the experience cost.

 

 

9. Will my Driving Experience be cancelled due to weather?

All Porsche Driving Experiences will be held rain or shine. We do not reschedule Driving Experiences for rain.  If severe weather does occur, we will reschedule accordingly.

10. What is my damage liability?

Each participant has a liability of $10,000/per occurrence for damage to property and/or vehicles. We offer an opportunity to reduce your deductible from $10,000 to $2000 by purchasing the damage waiver for $50/per driving experience.
 

11. What kind of Modules do you have, can you explain them?

The Porsche Experience Center in Atlanta has a purpose built 1.6 mile driver development track and features:

  • Dynamics Area: Test the speed, agility and lane-change performance on a large asphalt pad designed to simulate unique maneuvers you may encounter during your daily driving

  • Handling Circuit: A one-mile handling course designed to mimic winding country roads with a number of corners and undulations. Here, a driver will learn the finer points of choosing the correct paths when negotiating the curves and proper application of braking technique

  • Low-Friction Circle: Experience the over-steer capabilities of a Porsche at the low-friction circle with its uniform inward slope and polished concrete surface

  • Low-Friction Handling Circuit: This polished concrete surface is similar to the Low-Friction Circle, except we introduce a series of unique, tight curves, with a mixture of various types of on and off camber corners.

  • Kick Plate: We test your vehicle's control skills when encountering a skid or spin. The kick-plate is a flush-mounted, hydraulically actuated plate placed before a wet epoxy surface. As a vehicle travels over the plate at a safe speed, sensors move the plate randomly left or right to mimic sliding that might occur during inclement weather conditions

  • Off Road Circuit: Featuring a 1:1 slope, creek bed, and a 45-degree vertical descent challenge to demonstrate the expansive capabilities of a Cayenne's off-road engineering and safety technology.

12. How long is the track?

The Atlanta track is 1.6 miles (3.1 kilometers) of connectable track modules.

13. What non-driving activites do you offer?

We have many attractions onsite in addition to driving:

  • Simulator Lab:  Six virtual simulators for your entertainment, all ages are welcome (height restrictions: guests must be at least 5’ tall to fit into the racing pods). 

  • Retail Store:  Selection of merchandise from Driver's Selection, Porsche Design and the Porsche Museum.

  • Heritage Center:  Destination to explore the brand's iconic vehicles and history.

  • Dining:  Restaurant 356, our contemporary fine-dining location and Carrera Cafe, offer quick bites and drinks to fuel your body.

  • Classic Car Workshop:  Servicing and restoring classic Porsche vehicles.  

  • Exclusive Lounge:  By appointment, build the car of your dreams.

  • Demonstration Laps:Ride along with one of our Porsche Driving Coaches around the track when the track is closed to the public.

14. Do you provide helmets and racing suits?

Neither helmets nor racing suits are required for the Porsche Experience Center. Please wear comfortable/seasonal attire and closed toed shoes.

15. What should I wear?

Comfortable, seasonal attire is recommended. Shorts are allowed. We also recommend you wear soft-soled shoes, such as driving or tennis shoes.

16. How much time is spent in the classroom vs track time?

Our driving experiences are generally 90 minutes in length; you will spend a few minutes with your Porsche Drive Coach at the Carrera Café to learn a little bit about you, the vehicle you are about to drive and discussing what you are looking to accomplish during your session. The remaining time of your session will be spent behind the wheel. 

 

 

17. Do you offer gift certificates?

Yes. We offer monetary gift vouchers, which can be applied towards any driving experience. All gift certificates are payable in full and are non-refundable. To order a gift certificate, click here or contact the PEC Customer Experience Team at 888-204-7474.

Please note, purchasing a gift voucher does NOT confirm your registration for an event. All gift certificates are non-refundable, transferable and valid for one year from date of purchase. Gift certificates purchased after 11:00AM EST or over the weekend will be processed the following business day.

All Porsche Driving activities require each participant to be at least 21 years old with a current, valid driver's license.

18. Are pets allowed in the Porsche Experience Center?

Pets are NOT allowed into the Porsche Experience Center Atlanta, unless registered as an official service animal.

19. Do you have to be a Porsche Owner to come to the PEC to do a Driving Experience?

No, anyone who is at least 21 with a current, valid Driver's License can register for a Driving Experience. Not 21? We offer 30 and 60 minute sessions in our Driving Simulators for all ages.

Please note, anyone under the age of 16 MUST be accompanied by a parent or legal guardian at all times while at the Porsche Experience Center.

20. Are there opportunities for Catering?

Yes, our in house catering service, Porsche 356, can customize food and beverage offerings to fit your needs.

21. Can I rent space at the Porsche Experience Center for corporate events?

At our Business Center in the PEC, you can rent state-of-the-art meeting rooms which include audio/ visual support and WIFI internet access, that can accommodate anywhere from 6 to 150 people. Pricing for these rooms is customized based on the needs of your event.

We also have the ability to host large events up to 800 people in our main atrium, please contact us for more information.

To request more information for meetings or events, please submit an inquiry here or by contacting us at 1-888-204-7474.

22. How much will it cost to rent the track?

Regular retail drive experiences range from $350 - $1,000 per person for a 90 minute driving session, one-on-one with a Porsche Drive Coach.  Prices are based upon the selected vehicle or model experience. 

Pricing for the driving experiences can be viewed here.

Pricing for meeting or event driving experiences are based on driving programs custom built to your event needs. For event requests, please click here.

23. Can we have Porsche Club events at the Porsche Experience Center?

Any club, company, or individual can rent space in the Business Center for meetings and conference activities and many purchase driving programs for fun-filled leadership and team building activities. To request more information for events, click here.

24. Are travel and accommodations included?

Travel accomodations are not currently included.  However, due to our proximity to the airport, there are many local hotels to choose from,

 

 

25. Can driving time during an Experience be shared?

Yes. Experiences using ONE vehicle can be shared, MAXIMUM, between two people.

Versus Experiences (using TWO vehicles) can be shared, MAXIMUM, between two people. However, each participant will only be able to drive ONE of the two vehicles in any given Versus Experience.

26. Are mounted cameras allowed inside or outside the vehicles?

Porsche does not allow any type of customer owned recording device to be used inside of our vehicles during driving experiences. This includes, but is not limited to, cameras, GoPros, etc.

27. Do you have to know how to drive manual to participate in a Porsche Experience? Do you have manual transmission vehicles?

All Porsche vehicles will have a PDK (automatic) option available.  We do have Experiences devoted to manual transmissions. Outside of those specific programs, manual transmissions will not be offered.

*Programs utilizing vehicles with manual transmissions are subject to change based upon availability.

28. Should I be worried about motion sickness?

You will be experiencing G-Forces during your Driving Experience, and some of our modules do induce spin on your vehicle.  If you are prone to motion sickness we recommend taking medication one hour prior to your Experience.  Refunds will not be issued if you are unable to finish your Experience due to sickness.

29. Can I work at the Porsche Experience Center?

Please visit Porsche.com to view available career opportunities.

Media
1. Whom do I contact for media inquires

Please direct any media inquires to media@porsche.us